Support
Frequently asked questions.
Common questions about how City Crackers works, from browsing through to confirming a requirement.
There is no online checkout. Browse the catalogue, add the products and approximate quantities you need to your enquiry list, and send the list to us on WhatsApp. We confirm pack sizes, minimum quantities, availability and pricing directly with you from there.
City Crackers operates on a quote basis rather than fixed public pricing, since bulk pricing depends on quantity, season and product mix. Pricing is confirmed once we understand your requirement.
Minimum quantities vary by product and are confirmed as part of your enquiry, not published on the site.
Branding, packaging and other feasible customisation are discussed after your initial product selection, once we understand the scope of your requirement.
Response times vary with order volume and season. Send your enquiry list on WhatsApp and our team will follow up directly.